FAQ – Frequently asked questions
Where do I buy tickets?
Online at storyoflights.eu — cheaper than at the box office, straight away and with no queuing.
Can I bring my dog?
In most parks yes — on a lead and muzzled, please bring waste bags. Exceptions: Ostrava and Szolnok admit assistance dogs only; Gödöllő, Fertőd and Pécs do not allow dogs. Guide and assistance dogs are always admitted free of charge and without a muzzle.
Is photography allowed?
Answer coming soon.
What are the opening hours?
Daily throughout the season (except 24 and 31 December), usually 16:00–21:00, last entry 20:30.
Is it suitable for children?
Yes — the parks are made for families. Children aged 2 and under enter free, ages 3–14 pay the reduced fare, and family tickets pay off from two children. The routes are pram-friendly.
What are the decorations made of?
Answer coming soon.
Doesn't the park use a lot of electricity?
Answer coming soon.
What happens to the decorations after the season?
Answer coming soon.
Who do I contact with a question?
Tickets, orders and general enquiries: [email protected] — general enquiries: [email protected].
Any other questions?
Take a look at: information
or contact us at: [email protected]
find out more about the story of the lights here
The park on social media
